← All AI Failure Cases
Evidentiary Property Family
Liability & Evidentiary Boundary Mapping
Cases missing an evidentiary property in the family of Liability & Evidentiary Boundary Mapping - 1 documented case in the AI Failure Cases repository.
Air Canada - Bereavement Policy Chatbot Hallucination
A passenger used Air Canada's website AI chatbot to inquire about bereavement fares after his grandmother's passing. The chatbot hallucinated a non-existent policy, telling the passenger he could apply for a retroactive…
Factual Anchoring
Liability Boundary Mapping