EVIDE Pricing

Legal

Last update: May 2026

1. Purpose and Scope

These conditions govern the use of the EVIDE platform operated by Informatica in Azienda, directed by Dott. Emanuel Celano. Access to or use of the platform implies full acceptance of these conditions.

2. Service Availability

EVIDE is provided as-is. We strive for maximum availability but do not guarantee uninterrupted service. Temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our control. Service interruptions do not invalidate evidentiary records already created: intake hashes and UTC timestamps computed at deposit time retain their evidentiary value independently of platform availability.

3. Force Majeure and Third-Party Dependencies

EVIDE depends on third-party infrastructure including hosting providers, SSL authorities, email delivery services, and qualified timestamp providers. We cannot be held liable for service degradations caused by maintenance, updates, or failures of these providers. In such cases, service will be restored as quickly as technically possible, except where mandatory law requires otherwise.

4. Volume Limits and Infrastructure Compatibility

EVIDE is a shared-infrastructure platform designed for professional use at the volumes indicated in each plan. Users requiring more than 500 intakes/month must contact us before activating such volumes to arrange a dedicated infrastructure solution. Standard service plans are not designed to guarantee enterprise-level SLAs at high-volume or continuous-throughput workloads. Performance degradations caused by volumes exceeding the plan threshold do not constitute breach of contract. We reserve the right to suspend accounts generating disproportionate load without prior agreement, with 24 hours notice and proportional refund of the unused period, except where mandatory law requires otherwise.

5. Price Changes

We reserve the right to modify service prices at any time. Price changes will be communicated with at least 30 days notice via email to the registered address. Users with active paid plans retain their current price until the end of the paid period. Renewal after the effective date of the new pricing will be at the updated rates. Continued use of the service after the effective date constitutes acceptance of the new pricing.

6. Service Modifications

We reserve the right to modify, improve, or discontinue features of the platform with 30 days notice. In case of discontinuation of the platform, intake hashes and timestamps already computed remain independently verifiable through standard SHA-256 verification tools.

7. User Responsibilities

The user is solely responsible for the content deposited. It is prohibited to use the platform to deposit illegal, fraudulent, or rights-infringing content. EVIDE does not moderate deposited content but reserves the right to suspend accounts in case of documented violations.

8. Evidentiary Value and Jurisdictional Responsibility

EVIDE produces independently verifiable evidentiary records anchored to a SHA-256 cryptographic intake hash, a server-generated UTC timestamp, and a verified and attributable identity reference. Combined with FEDIS forensic certification, these records comply with ISO/IEC 27037:2012 international standards, eIDAS (EU Regulation 910/2014), and Federal Rules of Evidence 901-902 (USA), providing structured forensic documentation usable in judicial, regulatory, and investigative contexts across the EU, United States, United Kingdom, Canada, Australia, and equivalent jurisdictions.

The essential distinction: EVIDE and FEDIS operate as a probatory crystallization layer -- not as a guarantee of automatic admissibility. They do not replace the evaluation of the competent authority, the procedural rules of the jurisdiction, or the role of the court. Their function is to reduce uncertainty by documenting the technical conditions that support evidentiary reliability, making integrity verification objective and independent of trust in the certifying platform.

Admissibility, legal weight, or procedural acceptance of evidentiary records may still vary depending on jurisdiction, court, or regulator. The user is responsible for assessing the legal context of their specific proceeding, before subscribing to the service, and for obtaining independent legal advice where required. Learn more about FEDIS forensic certification →

9. No Warranty on User-Declared Data

EVIDE verifies structural integrity, identity attribution, and intake timing of deposited records. It does not independently verify the factual accuracy, authenticity, completeness, or truthfulness of user-submitted content, declarations, metadata, or any fields declared by the user unless explicitly stated in the service description. The evidentiary value of an EVIDE record derives from its anchoring and integrity properties, not from any guarantee of the accuracy of the declared content.

10. UTC Temporal Reference

All timestamps generated by EVIDE are expressed in Coordinated Universal Time (UTC) and represent the platform's independently generated intake time at the moment of deposit processing. EVIDE timestamps are generated server-side and are independent of the user's local clock, device timezone, or client-side time references. They do not represent the time of content creation, signing, or transmission by the user. Discrepancies between user-side timestamps and EVIDE intake timestamps do not constitute a platform error.

11. Account Security and API Key Responsibility

Users are responsible for maintaining the confidentiality of API keys, credentials, access tokens, and DAPI codes associated with their account. Actions performed through authenticated credentials -- including API calls, MCP-mediated deposits, and agent-initiated intakes -- are considered attributable to the account holder unless proven otherwise under applicable law. In case of suspected compromise of credentials, the user must notify us immediately at info@informaticainazienda.it. Informatica in Azienda cannot be held liable for deposits, records, or actions performed through credentials that the user failed to protect.

12. Export Controls and Prohibited Use

The platform may not be used in violation of applicable export controls, sanctions regulations, or laws governing digital evidence and restricted technologies. Use of EVIDE is prohibited where such use would violate the laws of the user's jurisdiction or applicable international regulations. Informatica in Azienda reserves the right to restrict access to users or organizations subject to applicable sanctions or operating in jurisdictions where the service cannot be legally provided.

13. Data Retention Policy

EVIDE retains evidentiary metadata, intake hashes, UTC timestamps, authority attribution records, and integrity logs for operational, forensic, security, and compliance purposes. These records may be retained even after account closure, plan expiration, or user-initiated deletion requests, unless prohibited by applicable law. User-uploaded file content is subject to the retention periods specified in the service plan. Intake hashes and evidentiary profiles are not deleted upon file deletion and constitute the permanent evidentiary anchor of the deposit. Users are solely responsible for retaining their own copies of deposited content.

Intake hashes, UTC timestamps, evide_ids and evidentiary profiles constitute cryptographic objects required for the legal enforceability of the deposit and do not fall within the scope of the right to erasure under Art. 17 GDPR, as their processing is grounded in an overriding legal basis: the necessity to comply with legal obligations and to establish, exercise or defend legal claims (Art. 17(3)(b) and (e) GDPR). Personal data in user profiles — name, email, access credentials — remain subject to standard GDPR protections, including the right to erasure, within the limits of applicable law.

14. Limitation of Liability

Informatica in Azienda cannot be held liable for: indirect or consequential damages; loss of data caused by user actions; incorrect interpretations of evidentiary records by third parties; decisions made on the basis of EVIDE records by courts, regulators, or other parties; failure of evidentiary records to be admitted in any legal or administrative proceeding.

15. Jurisdiction

Any dispute shall be subject to the exclusive jurisdiction of the Court of Bologna, Italy, unless mandatory law requires otherwise.

16. Acceptance

Use of the platform constitutes full acceptance of these conditions. Conditions may be updated with 30 days notice via email. Continued use after the effective date constitutes acceptance of the updated conditions.

Informatica in Azienda — Dott. Emanuel Celano — Via Vaccaro 5, 40132 Bologna, Italy — P.IVA IT02137271207 — info@informaticainazienda.it