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Healthcare

Cases involving Healthcare - 2 documented cases in the AI Failure Cases repository.

Case 009 🩺 Healthcare / Unauthorized Practice May 2026

Pennsylvania v. Character.AI - AI Impersonating a Licensed Psychiatrist

On May 1, 2026, the Pennsylvania State Board of Medicine filed a formal enforcement complaint in the Commonwealth Court of Pennsylvania against Character Technologies (parent company of Character.AI). An investigator di…

Case 015 🏥 Insurance / Healthcare Technology March 2026

UnitedHealth / nH Predict - Contested Algorithmic Role in Coverage Denials

In November 2023, the families of two deceased Medicare Advantage beneficiaries filed a class action, Estate of Gene B. Lokken et al. v. UnitedHealth Group, Inc. et al., in the U.S. District Court for the District of Mi…